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Monday 8 March 2021
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Is Communication Key for Successful Remote Team Engagement?

Katie ThompsonLeadershipComments Off on Is Communication Key for Successful Remote Team Engagement?Like

Is Communication Key for Successful Remote Team Engagement?

It was a morale blow for businesses around the country when Boris Johnson announced Lockdown 2. Coupled with the extended furlough until March 2021, more employees will ‘stay at home’ or work from home.

Many British workers claimed they loved returning to the office. Among their reasoning, they claimed:

  • They loved sharing creative ideas in groups
  • They had better access to relevant tools
  • They were more productive.

So how can we ensure that we still reap these benefits in a home environment?

Stay in Touch Regularly

“Communication is critical during lockdown,” says Nick Wagg, from All Points North DMC.

“Lockdown is by no means an excuse to break the boundaries of reasonable communication,” Nick continues.

“We should still be sticking to our assigned office hours, or whichever flexible working policies we enforce. But there should also be structure. For example, if your teams had a weekly ‘creative huddle’, make sure you recreate this virtually.

“Team members will likely be feeling more anxious at this time, so it’s important that managers have a ‘door always open’ policy”

Nick Wagg, All Points North

Agree to One Communication Stream

Remote working has given rise to a surge in popularity of project management tools.

“While these may be helpful on the surface, there’s the danger of becoming inundated with apps designed to streamline our communications,” warns Nick.

“This could actually make things worse, particularly if somebody missed an email because they were too busy focusing on Microsoft Teams.

“Agree to one communication method and make sure everybody gets the message.”

Appreciate Different Communication Styles

“The theory of ‘life languages‘ suggests that we are thinkers, feelers and doers,” Nick explains. “As a result, our communication styles may differ.”

  • Thinkers, for example, may take a while to respond and consider every outcome.
  • Doers, on the other hand, may be impulsive and want responses right away – great for getting things done, but potentially risky.

“Try and run a few psychometric tests to determine your communication styles,” challenges Nick. “You will then be able to understand why certain team members react the way they do.”

“The key is to move away from confrontation – to understand why others communicate differently.”

“Remember, it is not what we say, but how we say it,” Nick concludes. “This has never been more poignant than over remote communications.

HR Aspects Magazine thanks Nick Wagg for his contribution.

Improve Your Employee Engagement

HR Aspects Magazine has developed a report, in conjunction with All Points North DMC.

The report looks at the significant impact of company culture on employee engagement and how we are adapting to modern-day working patterns.

To download your free copy of the report, please click here or via the button below:

Click here to download your employee engagement report

All Points North All Points North DMC Boris Johnson business communication communication skills communications strategy community employee engagement life languages lockdown lockdown 2 Nick Wagg social engagement virtual christmas workplace engagement
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Katie Thompson

Katie heads up the M3 Publishing content team, interviews key stakeholders, researches trends and produces articles covering industries’ core issues. Katie honed her skills with the National Council for the Training of Journalists, where she trained in reporting, media law and Teeline shorthand. She has a background in magazine journalism and extensive experience writing for online publications, from niche titles to nationals such as the Huffington Post.

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