Posts by: Jim Baker

transgender discrimination

What Can You Learn from Transgender Discrimination?

A transgender woman recently won a case against a Channel Islands ferry company for both direct and indirect discrimination. The ferry’s...

stress

Is Workplace Stress Much More Than a People Problem?

Understanding stress is not just about people and their needs.  It brings with it potentially damaging costs to businesses and...

travelling workforce

How Can You Care For Your Travelling Workforce?

Travelling is essential. But, more importantly, travel health and wellbeing is critical to the success of every business. Good companies...

scammers

Beware the ‘Scammers’ From Within Your Business

Unfortunately, innovation is not limited to businesses.  It also comes from the criminals preying on companies, in order to extort money...

positive thinking

Is Positive Thinking Your Key Personal Business Tool?

Managing expectations is a key part of business strategy, particularly when it comes to customer service. But managing your own...